Return Policy – Airtight Fridge Seal
Consumer Guarantees under the Australian Consumer Law (ACL)
Airtight Fridge Seal is dedicated to ensuring customer satisfaction and upholding the rights granted by the Australian Consumer Law (ACL). Our return policy is designed to ensure that our customers feel confident and secure when purchasing our products.
- Goods Quality: We guarantee our goods are free from defects and meet acceptable quality standards defined by the ACL.
- Service Standards: We carry out services with care and skill, meeting ACL standards.
The ACL entitles you to the following remedies:
- Replacement or refund for major failures.
- Repair or replacement if the goods are not of acceptable quality and the failure is not major.
Consumer guarantees have no set time limit but generally extend for a reasonable period, considering the product’s cost and quality.
For more information, you can visit the official Australian Competition and Consumer Commission (ACCC) website.
30-Day Return Policy
In addition to the rights granted by the ACL, Airtight Fridge Seal offers a 30-day return policy for customers who wish to return products for reasons unrelated to faults or defects. Within 30 days of receipt, you can return the product for a refund or exchange, provided that:
- The product is in its original condition and packaging.
- You provide proof of purchase.
This policy does not apply to specially ordered products.